SINGAPORE: The Inland Revenue Authority of Singapore (IRAS), which has ramped up its efficiency with a new IT system, will soon pay interest if it fails to issue tax refunds promptly. (more…)

WHENEVER a Malaysian company branches out to a foreign land, a natural reaction is to cheer it on as another step towards our local businesses becoming globally competitive. However, reality eventually sinks in and we have to acknowledge that such a venture is not without major potential pitfalls. (more…)

Kuala Lumpur: Taxpayers can now complain directly to Inland Revenue Board chief executive officer Hasmah Abdullah via her e-mail if they have any problems on refunds.

“Thy can e-mail me directly by providing details of their references and we will study the cases and reply to them,” she said.

The email address is:  hasmah@hasil.org.my.

“Taxpayers can also give suggestions on how IRB can serve them better,” Hasmah added.

She said that so far she had not received any complaints since her e-mail was announced on Monday.

“I don’t think they are having any problems.” she said.

“We are giving top priority to settling outstanding cases of refunds,” she added.

The IRB released the e-mail following a directive from the Chief Secretary to the Government to improve the delivery system to the public.

On the soliciting of sponsorships, Hasmah said the IRB has followed the Government’s directive by informing its staff not to solicit advertisements or sponsorships form the private sector.